I've currently been on the phone with first my benefits department, then the pharmacy provider for our health plans (envolve), then the Medical provider for the health plans (Cigna), for about an hour, all to answer the question of:
"How much will my generic prescription cost under the plan?"
I take Omeprazole (generic Prilosec), once a day, pretty much for forever. This is like the most common drug and the simplest question.
But everyone has an aneurysm when I ask it because I'm still in my "enrollment" stage and haven't yet selected a plan. They're like "eh..ffukkckk what is your IDEE nUMber??"
Me: "I don't have one. I'm trying to evaluate my options here and make an informed decision"
Them: "right but what is your ID NUMBER?"
Lol what.