Author Topic: Android question: how to disable AT&T Address Book?  (Read 7676 times)

less4success

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Android question: how to disable AT&T Address Book?
« on: October 29, 2015, 10:00:45 PM »
I made the mistake of buying an unlock AT&T phone (LG Optimus G). I was not prepared to deal with the carrier bloatware--it's like unboxing a new Windows laptop except I don't know how to just clean install the OS or uninstall (all) of the apps :(

Specifically, there is this abomination called AT&T Address Book. Every time I switch to the Contacts tab in the Phone app, it launches this awful crapware.

Naturally, I turned to the Internet to try and find a way to disable this app from ever coming up. Unfortunately, none of the following potential solutions worked:

  • Disable the app from Settings -> General -> Applications -> AT&T Address Book (the Disable button is, for lack of a better term, disabled)
  • Turn off syncing from Settings -> Accounts (there is no option to remove the account)
  • Canceling out of the app (there is no button to decline this "free service")
  • Dialing *#*#2666#*#* and setting the registration to completed (tapping the registration button just launches the app)
  • Installing Power Cleaner and freezing the app (this apparently requires rooting your phone)
  • Setting up the app (hilariously, I can't even setup and use the app even if I wanted to)
  • Calling AT&T and asking them to turn it off (I haven't actually tried this once since I'm not actually an AT&T customer--and thanks to this experience, I doubt I will ever be an AT&T customer)

NOTE: I have read that some of these solutions have worked for other folks. As far as I can tell, those people are all using a different phone. My phone is an LG Optimus G, and I can assure you these steps did not solve my problem :(

Thanks in advance for any help!

tjthebest

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Re: Android question: how to disable AT&T Address Book?
« Reply #1 on: October 29, 2015, 11:26:48 PM »
Is there a clear defaults button in the application settings?

Daley

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Re: Android question: how to disable AT&T Address Book?
« Reply #2 on: October 30, 2015, 06:55:14 AM »
Rooting will probably be the only effective way to remove the app. I say, if you go that far, you might as well just take the couple extra steps to make your life easier and install CyanogenMod instead of trying to clean up the stock install. (Just make sure it's the E970 and not the E975 before you get started so you get the right instructions and firmware build.)
« Last Edit: October 30, 2015, 06:57:55 AM by I.P. Daley »

less4success

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Re: Android question: how to disable AT&T Address Book?
« Reply #3 on: October 30, 2015, 08:09:06 AM »
Is there a clear defaults button in the application settings?

Not exactly sure what you mean, but I think the answer is no. The context menu does nothing in the app, the context menu for the Phone app doesn't have any settings that help, and the general entry in application settings doesn't let me do anything except temporarily stop the app.

Let me know if you had something else in mind!

letired

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Re: Android question: how to disable AT&T Address Book?
« Reply #4 on: October 30, 2015, 08:18:12 AM »
Is there a clear defaults button in the application settings?

Not exactly sure what you mean, but I think the answer is no. The context menu does nothing in the app, the context menu for the Phone app doesn't have any settings that help, and the general entry in application settings doesn't let me do anything except temporarily stop the app.

Let me know if you had something else in mind!

I think they meant something like this: http://www.greenbot.com/article/2151008/how-to-set-and-clear-default-applications-in-android.html

I mostly like Android, but some of their system settings are super wonky. Check in your Applications manager for the specific app, and there might be something there.

less4success

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Re: Android question: how to disable AT&T Address Book?
« Reply #5 on: October 30, 2015, 08:26:03 AM »
I think they meant something like this: http://www.greenbot.com/article/2151008/how-to-set-and-clear-default-applications-in-android.html

I mostly like Android, but some of their system settings are super wonky. Check in your Applications manager for the specific app, and there might be something there.

Thanks! Unfortunately, this didn't help. The app is not set as a default for anything.

less4success

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Re: Android question: how to disable AT&T Address Book?
« Reply #6 on: October 30, 2015, 08:28:15 AM »
Rooting will probably be the only effective way to remove the app. I say, if you go that far, you might as well just take the couple extra steps to make your life easier and install CyanogenMod instead of trying to clean up the stock install. (Just make sure it's the E970 and not the E975 before you get started so you get the right instructions and firmware build.)

Aren't there security concerns with rooting the device? While I'm sure rooting would work, I was hoping I wouldn't have to go that far just to rid the phone of one piece of crapware :)

zolotiyeruki

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Re: Android question: how to disable AT&T Address Book?
« Reply #7 on: October 30, 2015, 08:43:34 AM »
Rooting will probably be the only effective way to remove the app. I say, if you go that far, you might as well just take the couple extra steps to make your life easier and install CyanogenMod instead of trying to clean up the stock install. (Just make sure it's the E970 and not the E975 before you get started so you get the right instructions and firmware build.)

Aren't there security concerns with rooting the device? While I'm sure rooting would work, I was hoping I wouldn't have to go that far just to rid the phone of one piece of crapware :)
When using your computer, you know when windows turns the whole screen dark and says something like "This program needs to make changes to your system.  Are you ok with that?"?  Android works in a similar way, once you have root.  If an app needs those extra permissions (and very few do), it'll ask you.  So while it's *possible* to cause more problems on a rooted phone, it's not likely.

Once you have root, I highly recommend this app for removing all the pre-installed bloatware