Thank you so much for the replies! Yes, I mean $10 TOTAL.
Good, just wanted to make sure. :)
Oh! Here's another question, might need a current AirVoice user to answer it though. On that port number form, it asks for the PIN from my plan purchase. Is that my account login? Because the e-mail I got confirming my $10 plan purchase didn't have anything about a PIN on it. I would think they aren't going to physically mail something to me, although they did ask for my mailing address. Seriously, what is wrong with them? Someone needs to knock the webmaster's and marketing person's heads together.
Nope. Your PIN is the number that should have been included in your e-mail from Prepaid Wireless after ordering from
this page that your $10 credit should be tied to. If you ordered the airtime from
this page, the order page is set up to add credit to
existing accounts only. As such, credit will be auto-associated with whatever phone number you entered as belonging to the account. If you did this before activating your account with your phone number that you'll be porting over, you'll probably have to call with the order number from the email to straighten this out.
I agree that the website could be better laid out, but if you read it closely, it usually resolves any possible confusion. Also, the phone support folks are great... if you don't feel comfortable doing any of this online, you can call in to get the account set up.
Now, two more questions: Do you already have an account login, and have you already activated your SIM card? If yes to either of these questions, you might have jumped the gun and that might be part of your confusion and problems. Give them a call: 1-888-944-2355.
A physical card ... do you know if your friend orders a physical card every time to refill it? That seems kind of strange, ordering online, waiting for an actual card with a pin number, and then logging back in to where you were before to enter that number? That just seems like something that ought to be just taken care of at the site. Ah well, I'm going to go and re-read that post. :)
They don't mail out physical cards with online orders off the Airvoice site. If you order time directly from Airvoice, it's credited directly to your account. If you order from Prepaid Wireless or CallingMart, you're e-mailed a PIN number.
I.P. Daley--
I'm on their $40/month plan, and using the keys you provided just pops up a message with date at the end of my 30 day period.
Aah! That explains it. Those numbers are for minute balance, not data. IIRC, you need to
set up your user account and log in to see what your remaining data balance is with the unlimited plans. If your usage isn't listed there, call support, they'll help you out.