Signing up for benefits at work and we're offered identical plans from United Healthcare and Cigna. Presently I'm on United.
I had United Healthcare at a previous employer that i left earlier this year and claimed a large amount of therapy/analysis for over a year before they finally cut me off. Honestly I'm amazed they paid out what they did for so long and I'm in the process of appealing the claims that they denied.
I got a new member ID and group at United when I started the new job. I'm wondering if because of that, would they be willing to play for therapy again or am I still on file and cutoff?
Given United has paid out in the past, I'm hesitant to switch but if they're done paying regardless of what employer I'm insured with, then I should switch to Cigna and try to get them to pay.
Any help would be appreciated.