Hi, first post. I had a UnionPlus account but after a month I never got the card so I decided to close it for now and open a NetSpend account in a few weeks. I transferred out all of the money except $1 because I thought there might be fees for the month (I forgot the fees are $2 a month and not $1. I know many banks won't let you close an account in the negative so I wanted to be sure I was paid in full.).
When I called to close today, the rep told me that the $1 left in the account would be sent to the "American Government." I asked her what she was talking about. She finally said they would send it to the IRS. I told her that was extremely illegal (I think?) and you can't take people's funds and "send them to the IRS" just because they close the account. For me, $1 isn't a big deal, but what about people who have hundreds of dollars in their account and try to close it without transferring it out first? Eventually she agreed to send me a check after snidely asking if I really wanted a check "for only $1"). I've gotten refunded a penny before (which I didn't even want) so yes I want my dollar.
No idea if this is typical behavior but a warning I guess. My own fault for leaving any money in there in the first place, but I expected to: 1) be told to transfer the money out and call back to cancel 2) asked where to send the remaining funds.
