For my sales people I have them get a GV number. For my number, my cell is my business number but I never answer my phone unless your name comes up. So if Betty comes up on my screen, that's my sister so I answer it. If a number shows up on my screen they get my voice mail that says, "Please text me at ###-###-####. Thank you very much and have a great day!". I have saved lots of time and time is money so in a sense, it pays for itself for me to NOT answer my phone. It works for me because I stay so busy I do not need anyone that does not choose to text. Plus, a text lets me keep track of every conversation because I never erase them. So if someone says they bought a washer/dryer 25 days ago yet it was actually 186 days ago, I can easily show them when they bought it. <<< That happens all the time. People thinking they are going to get over on me for my 30 day warranty.
I do feel sorry for the people that got my number that we had for our cleaning company in every town we were in. We had 7 of them Those poor people are probably still getting calls 10 years later...... :)