I am not sure this applies fully.... We had this problem with my mother in law. She is much older (in her 80s) and she is slightly mentally diminished -- so that SHE wasn't freaked out, but WE were. She had some scammers rip her off for about $2k. They popped by with some magic solution you spray on the shingles to protect it. They "had done it before at her husband's request about 10 years before and it was time to do it again." (Untrue.) It was likely buckets of water or -- hell they may have just walked around on the roof for 10 minutes. The only thing they actually did was accidentally kick the exhaust vent for the heating furnace. The top got kicked off and disconnected from the piping inside and they duct taped the top to the shingles so it would look okay, but the CO exhaust was now just dumping in her attic instead of out the roof line. We did our own detective work and presented it to the police. The bad actor was a really bad guy. He had been to prison for raping a 13 year old.
The only way we could feel safe with her again was to move her. Our city has several independent living homes. These are by no means nursing homes. These are nice apartments that are fully outfitted with kitchens, washers, dryers. But they are gated with a locked front door. They have amenities like a central dining room (if you don't want to prepare your own meals), beauty shop on site, coffee shop on site, convenience store on site, weekly car pools to various grocery stores, weekly entertainment trips, exercise classes, etc.
Many of the residents are actually in their 60s. It isn't a place where people go to rot and die.