MINT Crash course quick question

[Loren Ver]

Hey,

I've been asked to meet with someone Tuesday afternoon so this is short notice for a question, sorry if it's a little messy, I just want to get everything out and posted ASAP.  This person lost their spouse at the end of December.  The spouse did all they finances and might have been using MINT to pay their bills.  Remaining spouse has diminished mental capacity with no relatives so I was asked to try and help get things sorted and see what can be done or needs to be done.  The situation is a bit of a black box.

What I need help with, I don't know anything about MINT( other that it's an amalgomator) Can someone familiar with it give me some guidance Incase we are able to confirm MINT is used and can log in?
Can one pay bills through it?
Do you just hook up a credit card, check book?  Will surviving spouse be able to take over or will she have to start over?
User friendly (unknown amount of diminishes mental capacity)?
Maybe send some empty screen shots or descriptions so I have some idea of what I'm looking at?

She started cancelling deceased spouse's credit cards so now she is getting messages and doesn't know why.  Hopefully some of this will be an easy fix.

Thank you in advance for any help you can provide, I really appreciate it!

Loren

[maizefolk]

I use mint and I'm unaware of any capacity to pay bills through the website. So far as I know it just pulls records from credit cards/bank accounts so you can see what was spent. Googling all I found was a service mint offers to remind you when to pay your bills but not to actually pay them for you.

If the surviving spouse has access to the deceased spouses e-mail addresses it should be possible to reset the password and get in. Without access to the e-mail account used to set it up, it's probably going to be hard or impossible to get into the account.

[ixtap]

Mint's one use in this situation is that it is a good place to start to find all of the resources. Due diligence will still need to be made, lest the deceased didn't include everything, but at let you have a starting point.

Not sure you will be able to get in without the standard verification method, probably email.

If she just cancelled cards.without a full picture, it is possible some things were being auto paid on those cards, so some utilities or other recurring bills may now be in arrears.

[Loren Ver]

Thank you thank you!  This is exactly what I needed.  I didn't want to be spinning my wheels on this when it probably wasn't going to help in the long run.  Most likely he just had everything in autopay and she just cancelled all the cards to get his name off the accounts.  Not great, but we can work through this directly with the companies.

Loren

[sonofsven]

Mint sends tons of notices to try to get you to sign in.
I didn't find it helpful and so I quit using it and I still get notifications in semi click baity form to lure me back.
Just an fyi

[soccerluvof4]

Mint sends tons of notices to try to get you to sign in.
I didn't find it helpful and so I quit using it and I still get notifications in semi click baity form to lure me back.
Just an fyi

thats bizarre. I have been using Mint for 8 years + and can not recall ever getting one thing like that.

Anyhow to OPs post its more of a tracking and budgeting app. It works great and you can even hide accounts. I love it and over the years its just gotten better. It wont pay things for you but will track anything that you enter on autopay with your CC's etc..

[sonofsven]

Mint sends tons of notices to try to get you to sign in.
I didn't find it helpful and so I quit using it and I still get notifications in semi click baity form to lure me back.
Just an fyi

thats bizarre. I have been using Mint for 8 years + and can not recall ever getting one thing like that.

Anyhow to OPs post its more of a tracking and budgeting app. It works great and you can even hide accounts. I love it and over the years its just gotten better. It wont pay things for you but will track anything that you enter on autopay with your CC's etc..

Maybe because you're using it? I'm not, and they're trying to lure me in?

[Morning Glory]

You can turn off the push notifications in your phone settings.  My favorite is their "that can't be right " email when I don't spend any money for a week.

For a short time they did offer a bill paying feature but not many people used it and they quietly phased it out a couple years ago.