Author Topic: Holy Cow... Chase Bank just did something... nice?  (Read 2605 times)

Honest Abe

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Holy Cow... Chase Bank just did something... nice?
« on: October 28, 2012, 07:09:32 PM »
Just got this email:

Quote
We hope you, your families and your customers are safe. Natural disasters are very stressful and we want to help where we can.

This week, we are expanding our efforts to help you and all of our customers in New York, New Jersey and Connecticut as you manage through the storm.
We are waiving the following Chase fees through Wednesday, October 31st for customers in New York, New Jersey and Connecticut. Please know that you'll have until the end of business on Thursday to make a deposit or a payment to bring your account current and avoid the fees.

    º   Overdraft Protection Transfer, Extended Overdraft, Returned Item and Insufficient Funds Fees for deposit accounts.

    º   Late fees on credit cards, business and consumer loans, including mortgages, home-equity, auto and student loans.

PJ

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Re: Holy Cow... Chase Bank just did something... nice?
« Reply #1 on: October 28, 2012, 07:30:14 PM »
Amazing! 
 
The other day, I got a phone call from my cell phone provider, Rogers.  I also used to have internet through them, and my sister's cable for downstairs routes through my bill.  Anyway, they said, "Because you're such a valuable customer, we'd like to add free US and International text messages onto your plan for no additional charge for three years." 
 
I almost fell off my chair :-)

NunyaBidness

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Re: Holy Cow... Chase Bank just did something... nice?
« Reply #2 on: October 29, 2012, 10:25:33 AM »
Just got this email:

Quote
We hope you, your families and your customers are safe. Natural disasters are very stressful and we want to help where we can.

This week, we are expanding our efforts to help you and all of our customers in New York, New Jersey and Connecticut as you manage through the storm.
We are waiving the following Chase fees through Wednesday, October 31st for customers in New York, New Jersey and Connecticut. Please know that you'll have until the end of business on Thursday to make a deposit or a payment to bring your account current and avoid the fees.

    º   Overdraft Protection Transfer, Extended Overdraft, Returned Item and Insufficient Funds Fees for deposit accounts.

    º   Late fees on credit cards, business and consumer loans, including mortgages, home-equity, auto and student loans.
One could argue that they are doing this to avoid the number of customer service calls they would recieve based on the number of people that would not be able to deposit their money or pay bills, hence why you are getting the 3 day grace period.

However, to embrace positivity, that is very sweet of them and they did the right thing for their customers.

 

Wow, a phone plan for fifteen bucks!