Author Topic: Credit card got hacked!  (Read 15989 times)

Roadrunner53

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Credit card got hacked!
« on: March 16, 2018, 06:31:30 AM »
Got a text from Citi.com telling me there was possible fraud on my Costco Visa. I had to call them because they weren't going to let any other transactions happen till I contacted them. Sure enough, there was a charge for Best Buy for $849.99 and Victoria's Secret for $615.50. Neither were my charges. They cancelled my card and I will receive a new one tomorrow by FedEx. This is the third time in probably 3 years. I did two on line purchases yesterday and have ordered from both before but I feel one of those places scammed my card. I checked my account on line and neither of these charges showed up. I used to use my debit card before I got the Costco Visa card but no way I will use that card to buy anything, ever! If I remember correctly, the last time I got scammed, I think they tried to purchase stuff from Best Buy too.

They are supposed to investigate this but do they ever find these scammers? Just like the jerks who robo call day after day for years on end. I have gotten the same stupid scam phone calls for years now. Each time they say it is the last chance. Hahaha, don't I wish it was the last damn phone call from these idiots.

JetBlast

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Re: Credit card got hacked!
« Reply #1 on: March 16, 2018, 07:33:54 AM »
I’ve had two compromised in the last two years. The first got flagged trying to buy $500 worth of Air Jordan’s.  First fradulent transaction. The second was a $1.00 charge to Amazon Web Services. Also the first fradulent transaction. I’m quite impressed by whatever algorithms Chase used to flag these charges. 


Roadrunner53

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Re: Credit card got hacked!
« Reply #2 on: March 16, 2018, 07:44:36 AM »
It does make you wonder what sends up the red flag. The charges weren't extremely huge. I wonder if they analyze the purchase too. Like if someone spent $849.99 at Best Buy, are they buying 6 of the same items? It seems that is what they would do so they could resell the stuff rather than just one TV. If the Credit card company can 'see' what the purchase is, that might send up a red flag.


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Re: Credit card got hacked!
« Reply #3 on: March 16, 2018, 07:49:29 AM »
This has happened to me a number of times.

They don't care; there is no effort to track the people down.  Nearly every time with my card it is airline tickets (which we've had issues with because in sorting those out, legitimate tickets got canceled!). They could easily go find the person flying on stolen tickets; but they don't. 

DenverDad

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Re: Credit card got hacked!
« Reply #4 on: March 16, 2018, 08:00:51 AM »
I had this happen within the last month as well. Chase flagged the purchase, because the billing address used for the purchase was different than what was actually tied to the card.

Roadrunner53

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Re: Credit card got hacked!
« Reply #5 on: March 16, 2018, 08:09:38 AM »
What about the three digit number they make you enter when you make a purchase. How did they get around that? If I were to buy something from say Walmart online and I put in my credit card number and the three digit number would someone at Walmart know what my 3 digit number was if they were a scammer?

MilesTeg

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Re: Credit card got hacked!
« Reply #6 on: March 16, 2018, 09:45:10 AM »
Got a text from Citi.com telling me there was possible fraud on my Costco Visa. I had to call them because they weren't going to let any other transactions happen till I contacted them. Sure enough, there was a charge for Best Buy for $849.99 and Victoria's Secret for $615.50. Neither were my charges. They cancelled my card and I will receive a new one tomorrow by FedEx. This is the third time in probably 3 years. I did two on line purchases yesterday and have ordered from both before but I feel one of those places scammed my card. I checked my account on line and neither of these charges showed up. I used to use my debit card before I got the Costco Visa card but no way I will use that card to buy anything, ever! If I remember correctly, the last time I got scammed, I think they tried to purchase stuff from Best Buy too.

They are supposed to investigate this but do they ever find these scammers? Just like the jerks who robo call day after day for years on end. I have gotten the same stupid scam phone calls for years now. Each time they say it is the last chance. Hahaha, don't I wish it was the last damn phone call from these idiots.

Stop shopping at shady web sites, or use Citi's Virtual Account Numbers (one time use numbers associated with your account).

the_fixer

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Re: Credit card got hacked!
« Reply #7 on: March 16, 2018, 10:25:48 AM »
3 times in the last 2 years for me :(

late 2016 mysterious charge for $100 at McDonald's a few towns from us showed up, called the credit card company = card replaced 

Oct 2017 pretty sure it was skimmed at a gas station on our way back from florida = card replaced

Jan 2018 only used the brand new card for a few things while on our trip to mexico. Car rental, booked a trip at the dive shop and one family dinner at a nice restaurant. Back in the us for 3 week suddenly 2 charges for $800 each showed up on the card originated in mexico city = card replaced.

I rarely buy stuff from the internet and if so it is always from legit companies like Amazon or an airline. Thing is I have always been super diligent, I never use my cards in an ATM, do not have a debit card just 1 credit card and avoid shady sites / places. My card has a chip in it and requires a PIN for each transaction and while it is a PITA for me I thought it would help but all 3 times mentioned above were with the new chip card.

FING scammer I hate them

profnot

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Re: Credit card got hacked!
« Reply #8 on: March 16, 2018, 10:51:43 AM »
They are supposed to investigate this but do they ever find these scammers?

When I lived in a high-rise condo building near San Francisco, I came home from work one day to find lots of cops in the lobby areas.

Turns out 2 young men lived in the building who worked at the same night club in SF who were stealing credit card info from customers.  These fools were buying from Sharper Image, high end furniture stores, etc, and having the products delivered to their residences in our building!

The guy next door to me was one.  He was easily taken into custody.  The other guy lived on the 15th floor and decided to jump from his balcony to the one on the floor below.  He missed and fell into some trees at ground level.  He died a few hours later.

 

MilesTeg

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Re: Credit card got hacked!
« Reply #9 on: March 16, 2018, 10:59:36 AM »
3 times in the last 2 years for me :(

late 2016 mysterious charge for $100 at McDonald's a few towns from us showed up, called the credit card company = card replaced 

Oct 2017 pretty sure it was skimmed at a gas station on our way back from florida = card replaced

Jan 2018 only used the brand new card for a few things while on our trip to mexico. Car rental, booked a trip at the dive shop and one family dinner at a nice restaurant. Back in the us for 3 week suddenly 2 charges for $800 each showed up on the card originated in mexico city = card replaced.

I rarely buy stuff from the internet and if so it is always from legit companies like Amazon or an airline. Thing is I have always been super diligent, I never use my cards in an ATM, do not have a debit card just 1 credit card and avoid shady sites / places. My card has a chip in it and requires a PIN for each transaction and while it is a PITA for me I thought it would help but all 3 times mentioned above were with the new chip card.

FING scammer I hate them

The problem is that chip+PIN is not actually enforced in the U.S., because banks, businesses and people are stupid. You can still use the card without the chip or the PIN so it's effectively nothing but a hassle for the legit user and provides zero actual security enhancement.

nemesis

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Re: Credit card got hacked!
« Reply #10 on: March 16, 2018, 11:35:34 AM »
Why haven't most people set up text / email alerts for charges on their credit card?

I have text / email alerts set up for all of my credit cards. Any time there's a charge I get a text and email.

Simple peace of mind to ensure there's nothing fishy going on.

It boggles my mind that most people either unaware or too lazy to turn this on.

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Re: Credit card got hacked!
« Reply #11 on: March 16, 2018, 12:05:42 PM »
Why haven't most people set up text / email alerts for charges on their credit card?

I have text / email alerts set up for all of my credit cards. Any time there's a charge I get a text and email.

Simple peace of mind to ensure there's nothing fishy going on.

It boggles my mind that most people either unaware or too lazy to turn this on.

That doesn't stop fraud.  It just lets you know about it.

CupcakeGuru

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Re: Credit card got hacked!
« Reply #12 on: March 16, 2018, 12:21:20 PM »
Why haven't most people set up text / email alerts for charges on their credit card?

I have text / email alerts set up for all of my credit cards. Any time there's a charge I get a text and email.

Simple peace of mind to ensure there's nothing fishy going on.

It boggles my mind that most people either unaware or too lazy to turn this on.

That doesn't stop fraud.  It just lets you know about it.

I doesn't stop it, but you can address it quicker.

My husband had a charge from a taxi service in Moscow Russia (he has never been to Russia). Was on the phone cancelling his card within the hour of it posting.

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Re: Credit card got hacked!
« Reply #13 on: March 16, 2018, 12:27:58 PM »
My credit cards have always called me within that time frame when the card is used internationally.

Also fun is when they call you for purchases made because you spent more than normal and you have to admit to spending it.

But I find checking online every week or so is sufficient, and the few that they haven't caught have been removed with no issues.  I don't like excessive texts.

the_fixer

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Re: Credit card got hacked!
« Reply #14 on: March 16, 2018, 12:32:20 PM »
I get txt alerts also receive txt and calls from the fraud prevention team if they suspect something.

Like others have said that still doesn't not stop the fraud or the fact that the card needs to be replaced.

We operate pretty much cashless and everything that can get charged to the cards is for points. It becomes a major PITA when you have to have the card replaced.


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nemesis

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Re: Credit card got hacked!
« Reply #15 on: March 16, 2018, 01:37:53 PM »
I get txt alerts also receive txt and calls from the fraud prevention team if they suspect something.

Like others have said that still doesn't not stop the fraud or the fact that the card needs to be replaced.

We operate pretty much cashless and everything that can get charged to the cards is for points. It becomes a major PITA when you have to have the card replaced.


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Did you set up alerts and texts for ALL charges?  You wouldn't have to rely on calls from the credit card's fraud team, if you get an alert every single time.

For instance when I buy groceries, within a minute of checking out, I get a text alert and an email of the charge, including amount, merchant, date / time of the charge.

I can verify the amount is correct, and that it is indeed my valid charge.

People who don't bother to set up real time alerts of all transactions are putting themselves at the mercy of others to catch fraud. 

Nothing will stop fraud, but the text alerts are a huge step towards blocking it.

nemesis

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Re: Credit card got hacked!
« Reply #16 on: March 16, 2018, 01:39:38 PM »
Why haven't most people set up text / email alerts for charges on their credit card?

I have text / email alerts set up for all of my credit cards. Any time there's a charge I get a text and email.

Simple peace of mind to ensure there's nothing fishy going on.

It boggles my mind that most people either unaware or too lazy to turn this on.

That doesn't stop fraud.  It just lets you know about it.
Yes, and???   Letting you know about a charge is a huge enabler to prevent you from becoming a victim.  Just call the credit card company and let them know to block the charge and resolve the issue.

Or do you propose people do nothing and let charges accumulate on their credit cards without real time alerts??

Roadrunner53

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Re: Credit card got hacked!
« Reply #17 on: March 16, 2018, 01:40:10 PM »
How do you set this up?

nemesis

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Re: Credit card got hacked!
« Reply #18 on: March 16, 2018, 01:40:27 PM »
Why haven't most people set up text / email alerts for charges on their credit card?

I have text / email alerts set up for all of my credit cards. Any time there's a charge I get a text and email.

Simple peace of mind to ensure there's nothing fishy going on.

It boggles my mind that most people either unaware or too lazy to turn this on.

That doesn't stop fraud.  It just lets you know about it.

I doesn't stop it, but you can address it quicker.

My husband had a charge from a taxi service in Moscow Russia (he has never been to Russia). Was on the phone cancelling his card within the hour of it posting.
Exactly.  I can't understand what the objection is to having real time alerts for credit card charges.  Everyone should have it set up.

nemesis

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Re: Credit card got hacked!
« Reply #19 on: March 16, 2018, 01:41:22 PM »
How do you set this up?
Log into your credit card account online, click on "profile" and then "alerts" typically, and set it up.  Call your credit card company if you're unsure.  Most credit cards support this feature.  Some even allow you to lock / unlock the card via an app as well, like Discover.

the_fixer

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Re: Credit card got hacked!
« Reply #20 on: March 16, 2018, 01:53:59 PM »
I get txt alerts also receive txt and calls from the fraud prevention team if they suspect something.

Like others have said that still doesn't not stop the fraud or the fact that the card needs to be replaced.

We operate pretty much cashless and everything that can get charged to the cards is for points. It becomes a major PITA when you have to have the card replaced.


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Did you set up alerts and texts for ALL charges?  You wouldn't have to rely on calls from the credit card's fraud team, if you get an alert every single time.

For instance when I buy groceries, within a minute of checking out, I get a text alert and an email of the charge, including amount, merchant, date / time of the charge.

I can verify the amount is correct, and that it is indeed my valid charge.

People who don't bother to set up real time alerts of all transactions are putting themselves at the mercy of others to catch fraud. 

Nothing will stop fraud, but the text alerts are a huge step towards blocking it.
Yes, ask my wife how much she hates me sending a text / calling her to ask if a charge is legitimate. She probably has PTSD at this point.

It still does not stop the fraudulent charge from taking place and the fact that each time I have reported a fraudulent charge the card gets shut off and replaced.

Not sure what is so hard to understand?



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solon

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Re: Credit card got hacked!
« Reply #21 on: March 16, 2018, 02:01:10 PM »
"It boggles my mind..."
"I can't understand..."
"Everyone should have..."

The first thing you need to learn in life, young grasshopper, is that there are multiple ways to do everything. OP started out saying he got a text, others have mentioned getting phone calls. Some people check the website every day, others download transactions into Quicken every day.

Plus, the downsides of texts for every transaction have been explained already in this thread. Constant interruptions, constant checking with the spouse, etc. You have found a way that works for you, and we certainly want to hear about it, since this is a free marketplace for ideas. But you really have to back off the idea that yours is the only right way. And tone down the rhetoric. You'll get much farther in life if you do.

nemesis

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Re: Credit card got hacked!
« Reply #22 on: March 16, 2018, 02:03:32 PM »
Yes, ask my wife how much she hates me sending a text / calling her to ask if a charge is legitimate. She probably has PTSD at this point.

It still does not stop the fraudulent charge from taking place and the fact that each time I have reported a fraudulent charge the card gets shut off and replaced.

Not sure what is so hard to understand?



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Sounds like you're ok with potential fraudulent charges on your card.  More power to you.

Padonak

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Re: Credit card got hacked!
« Reply #23 on: March 16, 2018, 02:05:44 PM »
I just link all my cards to personal capital and check my transactions every day.

the_fixer

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Re: Credit card got hacked!
« Reply #24 on: March 16, 2018, 02:07:28 PM »
Yes, ask my wife how much she hates me sending a text / calling her to ask if a charge is legitimate. She probably has PTSD at this point.

It still does not stop the fraudulent charge from taking place and the fact that each time I have reported a fraudulent charge the card gets shut off and replaced.

Not sure what is so hard to understand?



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Sounds like you're ok with potential fraudulent charges on your card.  More power to you.
?

Wow I am really confused now LOL :)

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« Last Edit: March 16, 2018, 02:12:00 PM by the_fixer »

nemesis

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Re: Credit card got hacked!
« Reply #25 on: March 16, 2018, 02:07:46 PM »
"It boggles my mind..."
"I can't understand..."
"Everyone should have..."

The first thing you need to learn in life, young grasshopper, is that there are multiple ways to do everything. OP started out saying he got a text, others have mentioned getting phone calls. Some people check the website every day, others download transactions into Quicken every day.

Plus, the downsides of texts for every transaction have been explained already in this thread. Constant interruptions, constant checking with the spouse, etc. You have found a way that works for you, and we certainly want to hear about it, since this is a free marketplace for ideas. But you really have to back off the idea that yours is the only right way. And tone down the rhetoric. You'll get much farther in life if you do.
Sorry but you're wrong.  OP relied on the credit card fraud department to detect an improper alert.  I know several people who got hit with fraudulent charges but were blissfully unaware until months later when they finally got to reviewing their credit card statements.  Most people are too busy to review credit card statements on a regular basis.

There are ZERO downsides for text / email alerts.  Just set the sender of the alert to "quiet" and then look at the phone next time and you'll see a text alert, or see the alert in email.

Seems like there are a few luddites who are unwilling to take advantage of technology to empower themselves, to make their life better and easier.

Shame that some people can't adapt and keep up.  The criminals are getting smarter.  If you stay in your old ways you will be taken advantage of and fall behind.  It's part of life.  Deal with the change, both the positive and negative.

People who can't adapt or change get left behind, or suffer in ways they are unaware of, compared to those who embrace change and use it for their benefit.

Go and defend not doing something proactive to protect yourself all you want.  It doesn't hurt me one bit. The only one negatively affected is you.

nemesis

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Re: Credit card got hacked!
« Reply #26 on: March 16, 2018, 02:08:45 PM »
Yes, ask my wife how much she hates me sending a text / calling her to ask if a charge is legitimate. She probably has PTSD at this point.

It still does not stop the fraudulent charge from taking place and the fact that each time I have reported a fraudulent charge the card gets shut off and replaced.

Not sure what is so hard to understand?



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Sounds like you're ok with potential fraudulent charges on your card.  More power to you.
?????

Wow I am really confused now LOL :)

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Sorry, I may have misread your post... I'll retract my previous post because I think I mis-understood what you were saying.

I'm not sure you understood what I said and I'm not sure I understood what you said.  I'll just stop it right here.
« Last Edit: March 16, 2018, 02:12:22 PM by nemesis »

nemesis

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Re: Credit card got hacked!
« Reply #27 on: March 16, 2018, 02:15:05 PM »
I just link all my cards to personal capital and check my transactions every day.
That's good, but you still have to proactively check something every day.  With text alerts and email alerts it gets pushed to me, so I don't have to remember to do something. 

robartsd

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Re: Credit card got hacked!
« Reply #28 on: March 16, 2018, 02:20:37 PM »
So far, I've only had a problem with fraudulent charges once. Several of my family members had problems about the same time. The problems were all with the card we each used for lunch at a fast-food place on Memorial day. I have never had a problem that seemed to be traced to online usage (I am careful about what sites I will put CC info into). For me, the fraudulent charges happened to be attempted a couple months later on a weekend when I was traveling which compounded the inconvenience.

the_fixer

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Re: Credit card got hacked!
« Reply #29 on: March 16, 2018, 02:45:31 PM »
Yes, ask my wife how much she hates me sending a text / calling her to ask if a charge is legitimate. She probably has PTSD at this point.

It still does not stop the fraudulent charge from taking place and the fact that each time I have reported a fraudulent charge the card gets shut off and replaced.

Not sure what is so hard to understand?



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Sounds like you're ok with potential fraudulent charges on your card.  More power to you.
?????

Wow I am really confused now LOL :)

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Sorry, I may have misread your post... I'll retract my previous post because I think I mis-understood what you were saying.

I'm not sure you understood what I said and I'm not sure I understood what you said.  I'll just stop it right here.
I understood exactly what you were saying (at least I think I do) and responded that was exactly what I am already doing getting txt message alerts for all charges.

That does not change the fact that the credit card companies shut off the cards and reissue new cards the minute I report / confirm the fraudulent charges.  Maybe yours is different? The cards I use have a 100% policy that the card is shutoff and a new one issued as soon as a fraudulent charge occurs.









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Lis

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Re: Credit card got hacked!
« Reply #30 on: March 16, 2018, 02:48:39 PM »
So far, I've only had a problem with fraudulent charges once. Several of my family members had problems about the same time. The problems were all with the card we each used for lunch at a fast-food place on Memorial day. I have never had a problem that seemed to be traced to online usage (I am careful about what sites I will put CC info into). For me, the fraudulent charges happened to be attempted a couple months later on a weekend when I was traveling which compounded the inconvenience.

As careful as you are, sometimes shit just happens. My PayPal account got hacked two Christmas's ago, and someone purchased a $750 iPad through eBay. Thankfully, I got a text from AMEX saying my card was used (while I was sitting at my desk at work, where, no it certainly was not), and both AMEX and eBay responded in seconds (LOVE AMEX, and eBay's fraud department worked super quickly too). I have no idea how someone accessed my PayPal account - I hadn't used it in ages (I've since removed all my cc info from there).

There are always gonna be smart criminals. Of course it's important to take preventative measures, but I think we all just need to be prepared to react as well, because it's one of those things that's just gonna happen nowadays.

Eric

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Re: Credit card got hacked!
« Reply #31 on: March 16, 2018, 05:09:44 PM »
I'm unclear about why any of you care if someone makes fraudulent charges on your CC.  You're not going to be liable for them.  It doesn't cost you any money.  And you're going to have to spend the same amount of time dealing with it whether you catch it in the first hour or 3 days later.  So what's the point of being proactive here?  I can't see any advantage at all.

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Re: Credit card got hacked!
« Reply #32 on: March 16, 2018, 05:45:24 PM »
I'm unclear about why any of you care if someone makes fraudulent charges on your CC.  You're not going to be liable for them.  It doesn't cost you any money.  And you're going to have to spend the same amount of time dealing with it whether you catch it in the first hour or 3 days later.  So what's the point of being proactive here?  I can't see any advantage at all.

Yup.

If they text me with a suspicious transaction I’ll take a look. If not I’ll catch it when I review my statement every week or so and then make the same phone call.

Cycling Stache

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Re: Credit card got hacked!
« Reply #33 on: March 16, 2018, 07:22:35 PM »
I'm unclear about why any of you care if someone makes fraudulent charges on your CC.  You're not going to be liable for them.  It doesn't cost you any money.  And you're going to have to spend the same amount of time dealing with it whether you catch it in the first hour or 3 days later.  So what's the point of being proactive here?  I can't see any advantage at all.

It's why you throw your trash in a trash can, even though you could just toss it out the window when driving and never see it again.

It's a cost to the system, which means it's a cost to the legitimate users of the system.  The less fraud that can be committed with each card decreases both the losses associated with that card and the incentives to hack the cards if hacks are regularly quickly spotted and shut down.
« Last Edit: March 16, 2018, 08:24:54 PM by Cycling Stache »

BlueMR2

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Re: Credit card got hacked!
« Reply #34 on: March 17, 2018, 09:43:13 AM »
I'm unclear about why any of you care if someone makes fraudulent charges on your CC.  You're not going to be liable for them.  It doesn't cost you any money.  And you're going to have to spend the same amount of time dealing with it whether you catch it in the first hour or 3 days later.  So what's the point of being proactive here?  I can't see any advantage at all.

Being cardless for a week or so while they re-issue can be an unwelcome challenge if it hits at the wrong time...  Historically my card number has been stolen every 2-3 years.  It's amazing to me as I really don't even use it that much.  It's just not out there very often to be exposed...  One time I know for sure where it happened, I was part of the Home Depot hack.  I only ever used my card there that one time and it was only because of an emergency repair that I was $5 short of being able to do with cash.  Sigh.  I also strongly suspect that it leaked from Paypal once *many* years ago (one of a string of incidents that has Paypal on my "vendors to avoid" list to this day), but I can't 100% prove it.  The others I have no clue on.  I never use it for gas or food which seem to be the high risk locations.

Roadrunner53

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Re: Credit card got hacked!
« Reply #35 on: March 17, 2018, 09:50:51 AM »
Got my new card a couple of hours ago. I wonder how long before I am hacked again.

I do a lot of on line shopping. We charge everything we can on this Costco Visa to get bonus bucks. This is 3 times now with the Costco card. I had the American Express Costco card, got hacked once. Then it went to the Visa Costco card. Got hacked twice on the Visa.

The day before I got hacked I place two online orders to two companies I have used before but I suspect that it happened there but you never know.

I am now on Costco Credit card 4...

facepalm

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Re: Credit card got hacked!
« Reply #36 on: March 17, 2018, 10:56:13 AM »
"It boggles my mind..."
"I can't understand..."
"Everyone should have..."

The first thing you need to learn in life, young grasshopper, is that there are multiple ways to do everything. OP started out saying he got a text, others have mentioned getting phone calls. Some people check the website every day, others download transactions into Quicken every day.

Plus, the downsides of texts for every transaction have been explained already in this thread. Constant interruptions, constant checking with the spouse, etc. You have found a way that works for you, and we certainly want to hear about it, since this is a free marketplace for ideas. But you really have to back off the idea that yours is the only right way. And tone down the rhetoric. You'll get much farther in life if you do.
Sorry but you're wrong.  OP relied on the credit card fraud department to detect an improper alert.  I know several people who got hit with fraudulent charges but were blissfully unaware until months later when they finally got to reviewing their credit card statements.  Most people are too busy to review credit card statements on a regular basis.

There are ZERO downsides for text / email alerts.  Just set the sender of the alert to "quiet" and then look at the phone next time and you'll see a text alert, or see the alert in email.

Seems like there are a few luddites who are unwilling to take advantage of technology to empower themselves, to make their life better and easier.

Shame that some people can't adapt and keep up.  The criminals are getting smarter.  If you stay in your old ways you will be taken advantage of and fall behind.  It's part of life.  Deal with the change, both the positive and negative.

People who can't adapt or change get left behind, or suffer in ways they are unaware of, compared to those who embrace change and use it for their benefit.

Go and defend not doing something proactive to protect yourself all you want.  It doesn't hurt me one bit. The only one negatively affected is you.

LOL.

Anyone that gets hit with fraudulent charges "because they are too busy" to check statements isn't going to be saved by a text alert that they will more than likely ignore.




TaxChick

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Re: Credit card got hacked!
« Reply #37 on: March 17, 2018, 12:21:40 PM »
I seem to get caught up in every hack: Home Depot, Target and Equifax.  The Equifax hack was the most scary because the bad guys not only obtained all my data to create new debt, they also obtained all my existing credit card information, including that little code on the back of the card.  One day I logged into my online banking and noticed a strange notation "Visa Provisioning - $0".  After googling what that meant, I immediately called the bank. Someone was trying to hook my credit card up to their Google or Apple Pay, so that they could get past the need for a physical card.  Needless to say, I locked all my credit reports and now watch my credit card statements very closely.

nancyjnelson

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Re: Credit card got hacked!
« Reply #38 on: March 17, 2018, 03:27:52 PM »
I once had my credit card hacked while I was living in Europe.  Both my husband and I were using the card and I just paid without checking the specific charges as long as the total sum was within the expected ballpark.  When we returned to the States I switched cards for a year (I have one credit card I normally use and a second that is in reserve for emergencies) and was surprised to see a $13 fee appearing every month on the old card.  I asked my husband - it wasn't his.  I called my credit card - "You haven't ordered anything recently from Poland?"  No.

So I canceled that card and got a new one issued.  I'm not sure how long we were being charged the monthly $13.  I actually sort of admired the scammers' restraint, which allowed those small charges to be repeatedly paid without raising anyone's suspicions.

 

nemesis

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Re: Credit card got hacked!
« Reply #39 on: March 17, 2018, 04:02:53 PM »

Anyone that gets hit with fraudulent charges "because they are too busy" to check statements isn't going to be saved by a text alert that they will more than likely ignore.
You're wrong.  A text alert / email alert means it's pushed to you, often within minutes of a charge, so it's fresh in your mind if you made that charge or not.  It's much easier to tell if something's off, than looking through a statement, trying to remember if you did make a charge 2-3 weeks ago, and if the amount is correct.  I have several credit cards for "churning", and tons of transactions on many of them.  It's a hassle to go through each line item by line item to reconcile the charges.  A text alert within minutes of the transaction can be easily checked, and mark off "yup - that's the correct charge". 

Usually MMM has really smart people who understand the implications of these things.  I'm shocked by the lack of common sense by posts such as yours.


[MOD NOTE: A little bit of manners could help here.]
« Last Edit: March 17, 2018, 07:50:16 PM by FrugalToque »

waffles

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Re: Credit card got hacked!
« Reply #40 on: March 17, 2018, 04:12:51 PM »
I get an email every morning from my bank that shows the last 24 hours of activity on my account. That is good enough for me to keep tabs on my card and account.

nemesis

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Re: Credit card got hacked!
« Reply #41 on: March 17, 2018, 04:13:59 PM »
I get an email every morning from my bank that shows the last 24 hours of activity on my account. That is good enough for me to keep tabs on my card and account.
That's good enough.  I prefer mine to be instant real time alerts.  There are quiet hours where the bank won't send alerts from 10pm to 7am, but I'm not bothered since I never sleep next to my phone anyway.

The real time alert came in handy today.  I got an incorrect charge today, around 4:30pm.  The Pharmacy that charged it closes today at 5pm, and won't reopen until Monday morning.  So I was able to contact them at 4:50pm and get it resolved, otherwise I'd have to wait until Monday (very busy for me) to try to address it.
« Last Edit: March 17, 2018, 04:15:45 PM by nemesis »

ThatGuy

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Re: Credit card got hacked!
« Reply #42 on: March 17, 2018, 08:15:24 PM »
About a month and a half ago I received a new credit card from a bank that I haven't had any accounts with for several years.  I activated the card and less than 24 hours later it had been hacked without me ever using the card.  They notified me of the suspicious activity, if I remember correctly the thief ordered $50 worth of pizza.

HipGnosis

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Re: Credit card got hacked!
« Reply #43 on: March 18, 2018, 09:34:34 AM »
About a month and a half ago I received a new credit card from a bank that I haven't had any accounts with for several years.  I activated the card and less than 24 hours later it had been hacked without me ever using the card.  They notified me of the suspicious activity, if I remember correctly the thief ordered $50 worth of pizza.
I wouldn't activate a card that came like that.

ThatGuy

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Re: Credit card got hacked!
« Reply #44 on: March 18, 2018, 01:38:25 PM »
About a month and a half ago I received a new credit card from a bank that I haven't had any accounts with for several years.  I activated the card and less than 24 hours later it had been hacked without me ever using the card.  They notified me of the suspicious activity, if I remember correctly the thief ordered $50 worth of pizza.
I wouldn't activate a card that came like that.

Oops!  I didn't word that very well.  I had applied for the card, I just wanted to point out I wasn't a current or recent past customer.

 

Wow, a phone plan for fifteen bucks!