Hello,
My question is about my federal tax return 2017 that I tried to prepare today using an online tax service. I have two 1099-G forms marked 2017. Those are state refunds from the years 2014 (in the amount $2,540) and 2015 (in the amount $3,210). The online software does not allow me to enter those two amounts. They asked me which deductions I used in 2016. When I choose standard, I get a message that state refunds are not taxable. There is no way to enter those two state refunds. I contacted customer support and they said that I do not need to report those refunds in 2017 since I used standard deductions on my 2016 tax return. It sounds great, but I have a feeling that it is too good to be true. I do not want any problems with the IRS later. I decided to ask on this forum just to make sure before I send out the forms. I expect a refund. I always overpay, and then get a refund.
Please advise. Was the customer support person correct, or should I investigate further? Any suggestions would be greatly appreciated.
Thank you very much!