If you convert money from a traditional IRA to a Roth IRA, the converted amount is treated as income unless you have a basis in the traditional IRA. It appears TurboTax thinks that you converted $11,000 from a traditional IRA to a Roth IRA because you did. It appears TurboTax thinks you have no basis in the traditional IRA because you haven't properly told it about your basis.
"Basis" in a traditional IRA is simply the sum of your nondeductible contributions to the traditional IRA. (If you have a mix of deductible and nondeductible contributions, then you take the ratio or percentage.)
Basis is reported to the IRS on Form 8606, lines 1 and 2.
If you did not deduct the contributions to your traditional IRA from your (or your new wife's) taxes, then those count as nondeductible contributions and increase your basis and should have been reported to the IRS on Form 8606 in the years that the contributions were made.
If you didn't deduct the contributions and didn't file a Form 8606, I believe you can go back and file the Form 8606(s) independently with the IRS without amending your taxes. Use the correct Form 8606(s) for the correct years (i.e., file a separate one for 2014, 2015, and 2016 as needed).
Eventually what you will find is that the basis will carry over from year to year on Form 8606 and you will end up being able to subtract your basis from your conversion amount and the entire conversion should be almost tax free. I say almost because if the amount converted is more than the amount contributed, the excess will be taxed as income and if you are under 59 1/2 you will also pay a 10% penalty on the excess conversion. So if you (or your wife) contributed a total of $11,000 and you converted $12,000, then you would pay taxes plus 10% on the excess $1,000. If the value of the account value went down and the amount converted was less than your total contributions, then you would not owe taxes or penalties. (And to answer the next question, no, I don't believe there is any deduction for the loss.)
Form 8606 and the instructions are very confusing in my opinion, but if you read them carefully you can probably do it.
Good luck!