(Reposting this for people who missed it, e.g. step-in-time's latest post
... I left the original one
for posterity's sake, but I will likely delete this duplicate later, especially if I re-post it. I know it's easy to miss a post in a large thread like this. If you have a communication gap, and you would like a response, please PM me.)
Okay, working on the communication issues.
They have been overwhelmed with emails, and getting the portal going, but are trying to get on track to make sure everything outstanding is answered.If you are waiting on something, PM me (do not click the email button, please, but PM).
LINK TO PM ME HERE: http://forum.mrmoneymustache.com/pm/?sa=send;u=25
Please specify if you are waiting for:
- Initial contact (documents to fill out)
- Confirmation of your filled out documents received
- Portal Information
- Problem with the portal (and what)
- Other (specify)Please include your email address you used to communicate with them.
This will let me pass along the issue, and your contact information so they can reach out to you.
I will be helping to make sure you didn't fall through the cracks, and ensure you get a response.
(Please note: You will only have portal information if your filled out paperwork has been received.)
My response time may be a slight bit lagged as well (I'm in a very different time zone than most of you), but it should be less than 24 hours response time from me.