Author Topic: Earned $6,000 an hour today.  (Read 1839 times)

ncornilsen

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Earned $6,000 an hour today.
« on: September 21, 2018, 03:21:44 PM »
Well, for like 10 minutes.

I finally got the bill from DDs NICU stay... the HSA plan left me to pay my $5,000 out of pocket max. I called the provider, and told them I could pay $4,000 today. Otherwise, I'd have to call back right before it was due to pay.

They accepted it!

When I hung up the phone, I'd been on the line for something like 9:35 seconds.

Not too bad!

Linda_Norway

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Re: Earned $6,000 an hour today.
« Reply #1 on: September 21, 2018, 03:25:31 PM »
:-)

You saved 1000 USD in under 10 minutes. Well done!

terran

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Re: Earned $6,000 an hour today.
« Reply #2 on: September 21, 2018, 03:57:07 PM »
Interesting, so you're saying you offered them $4000 today or $5000 when the bill is due (but didn't say anything about not being able to pay -- just that you'd stretch it out until the due date) and they went for it?

ncornilsen

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Re: Earned $6,000 an hour today.
« Reply #3 on: September 21, 2018, 04:42:57 PM »
Interesting, so you're saying you offered them $4000 today or $5000 when the bill is due (but didn't say anything about not being able to pay -- just that you'd stretch it out until the due date) and they went for it?

Yep. Didnt lie, just made the offer that for $1,000 they could move a bill to the paid pile. And they got something like $100,000 from my insurance company for their trouble too.

erutio

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Re: Earned $6,000 an hour today.
« Reply #4 on: September 21, 2018, 05:35:29 PM »
Well, for like 10 minutes.

I finally got the bill from DDs NICU stay... the HSA plan left me to pay my $5,000 out of pocket max. I called the provider, and told them I could pay $4,000 today. Otherwise, I'd have to call back right before it was due to pay.

They accepted it!

When I hung up the phone, I'd been on the line for something like 9:35 seconds.

Not too bad!

Nice!
For this 9:35 on the phone, was it mainly on hold, or did you have to escalate this past the front line CSR to a "supervisor"?

ncornilsen

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Re: Earned $6,000 an hour today.
« Reply #5 on: September 21, 2018, 05:46:55 PM »
Well, for like 10 minutes.

I finally got the bill from DDs NICU stay... the HSA plan left me to pay my $5,000 out of pocket max. I called the provider, and told them I could pay $4,000 today. Otherwise, I'd have to call back right before it was due to pay.

They accepted it!

When I hung up the phone, I'd been on the line for something like 9:35 seconds.

Not too bad!

Nice!
For this 9:35 on the phone, was it mainly on hold, or did you have to escalate this past the front line CSR to a "supervisor"?

It took a few phone tree selections to "speak to a customer service representative"... then like 45 seconds on hold. I gave her my credentials, then made them the offer. She put me hold for 3 or 4 minutes to speak to her supervisor, then she came back and said they could accept that, if I could make the payment by the 30th. I said I could make the payment right now... and I did.  It surprised me how easy it was. I was prepared to accept defeat or play some phone games... but I had none of that.
YMMV.

JenniferW

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Re: Earned $6,000 an hour today.
« Reply #6 on: September 21, 2018, 05:49:12 PM »
Hopefully you got something in writing. Otherwise they might say it was just a $4000 payment and that the $1000 is still due.

fh2000

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Re: Earned $6,000 an hour today.
« Reply #7 on: September 22, 2018, 08:10:33 AM »
Good job.

My local hospital also offers 'pay now and get 20% off' so we did that a couple of times.

boarder42

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Re: Earned $6,000 an hour today.
« Reply #8 on: September 22, 2018, 08:43:21 AM »
I've tried with our hospital before and the simply won't negotiate. You have to go on a payment plan.

HAPPYINAZ

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Re: Earned $6,000 an hour today.
« Reply #9 on: September 22, 2018, 12:10:52 PM »
Wow!  Nicely done.  Did you get it in writing?  Or did they say they would send a bill saying the balance owed was zero?

crispy

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Re: Earned $6,000 an hour today.
« Reply #10 on: September 22, 2018, 12:36:16 PM »
This works more often than not! After the birth of each daughter and when my oldest broke her arm, we needed to pay around 2k. I offered to pay each right then and there and got a 20% discount each time. I didn't say I could afford it - just asked for a discount for an immediate payment.

JenniferW

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Re: Earned $6,000 an hour today.
« Reply #11 on: September 22, 2018, 01:48:03 PM »
I had a hospital bill for over $30k.  But the Medicare approved amount was around $10k.   They were happy with $10k.  I bet a hospital would be glad to get 50% to 40% of what they charge if you pay immediately.

momcpa

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Re: Earned $6,000 an hour today.
« Reply #12 on: October 02, 2018, 07:42:35 PM »
My husband owed a few thousand net balance at a hospital after knee surgery.  We had 2 insurances and they each paid some before that balance, but argued over who should pay the next amount.  We went round and round with the insurances, talking to their reps, sending emails, quoting their policies, etc.   Finally after months of going round and round, we knew the balance would land in our laps.   Talked to the hospital and asked about the balance.  They talked about putting us on a payment plan.  Somewhere in the conversation I just asked how much would they deduct if I paid it ALL today.   They gave me a nice adjusted amount and so I paid it.