I signed my husband up for the AICPA card but was placed under review. It took nearly an hour of transferring through different agents to verify his ID. PITA, particularly since BoA recon line is open only M-F 8am-9pm EST. We work/commute from 7am to 6pm PST, so effectively, there is no time to call them but during work.
We also had the problem that a lot of the recon numbers we saw online for BoA were incorrect. 888.221.6262 was the one that worked.
Anyway, he was approved in the end for that card.
Chase (AARP) also stuck him in review. It wasn't able to be resolved over the phone. He has to fax in his driver's license. See what happens with that.