The Money Mustache Community

Mustachian Community => Mustachian Marketplace => Topic started by: LifeHappens on November 14, 2016, 07:55:51 AM

Title: Unhack my biz website
Post by: LifeHappens on November 14, 2016, 07:55:51 AM

So, my website got hacked and fixing it is beyond my technical capability. I planned to hire Sucuri for this, but if anyone here wants to offer their services, please PM and we can negotiate.

Title: Re: Unhack my biz website
Post by: fiftyincher on November 14, 2016, 08:38:27 AM

Have you contacted your hosting company? They might be able to restore a backup?

Title: Re: Unhack my biz website
Post by: LifeHappens on November 14, 2016, 02:10:17 PM

Thanks for the suggestion, but I'm with Dreamhost and they do nothing as far as I know.

Title: Re: Unhack my biz website
Post by: ditheca on November 15, 2016, 10:42:08 AM

Dreamhost does keep backups.  (Dated information, they did in 2013).  Contact them immediately, don't just assume they are useless!

In the future, keep your own backups.  If I recall correctly they have a button you can click to download a manual backup.

If you run a business online, you need to be doing this or paying someone to do it for you.

Title: Re: Unhack my biz website
Post by: LifeHappens on November 15, 2016, 11:56:43 AM

I do have backups, but I need help restoring everything and patching whatever vulnerability led to the hack in the first place.

Title: Re: Unhack my biz website
Post by: gimp on November 15, 2016, 06:31:29 PM

Give us some details. Are you using a template like wordpress? Have you taken the site down yet, pending review?