Author Topic: Unhack my biz website  (Read 1035 times)

LifeHappens

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Unhack my biz website
« on: November 14, 2016, 07:55:51 AM »
So, my website got hacked and fixing it is beyond my technical capability. I planned to hire Sucuri for this, but if anyone here wants to offer their services, please PM and we can negotiate.

fiftyincher

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Re: Unhack my biz website
« Reply #1 on: November 14, 2016, 08:38:27 AM »
Have you contacted your hosting company? They might be able to restore a backup?

LifeHappens

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Re: Unhack my biz website
« Reply #2 on: November 14, 2016, 02:10:17 PM »
Thanks for the suggestion, but I'm with Dreamhost and they do nothing as far as I know.

ditheca

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Re: Unhack my biz website
« Reply #3 on: November 15, 2016, 10:42:08 AM »
Dreamhost does keep backups.  (Dated information, they did in 2013).  Contact them immediately, don't just assume they are useless!

In the future, keep your own backups.  If I recall correctly they have a button you can click to download a manual backup.

If you run a business online, you need to be doing this or paying someone to do it for you.

LifeHappens

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Re: Unhack my biz website
« Reply #4 on: November 15, 2016, 11:56:43 AM »
I do have backups, but I need help restoring everything and patching whatever vulnerability led to the hack in the first place.

gimp

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Re: Unhack my biz website
« Reply #5 on: November 15, 2016, 06:31:29 PM »
Give us some details. Are you using a template like wordpress? Have you taken the site down yet, pending review?