Just thought I would rant... My Hoover Spin-Brush Carpet Cleaner's brushes are no longer spinning. I went to the Hoover site to search for replacement parts, and didn't see what I was looking for so I gave them a call. The representative told me that they don't sell replacement parts for motors to customers because of "safety reasons." What I think she was saying is that they don't want the liability of selling something to a customer which could result in their electrocution, but come on!? She gave me the number to two service locations. I don't mind buying the parts from someone else, but it was kind of insulting/surprising...