Hello,
My wife recently was hit with a collection for a medical bill on her credit report. We asked for proof that we owed the medical debt and they sent us back a statement showing a zero balance owed to the original creditor. The collector annoying (illegally?) again asked us to remit payment for a specific amount. I was wondering what our next step should be to have the collection removed from her credit (do I request the collector to remove it, do we go through the credit bureaus, etc)?, and any other steps we should take?
Thanks.