Just this spring a wind storm brought a tree down on a coworker's home. Completely caved in the kitchen roof, walls were bowed out. Her insurance company immediately assigned a Catastrophe team to help her deal with arranging short term weather shielding, tree removal, hiring contractors, renting another place during renovations, etc. I'm seriously impressed, and need to find out her insurance company's name.
For contrast, one of DH's coworkers also had roof damage from the same storm (miles away), and he only got his roof repaired a week ago! He was not dawdling by choice, from what I understand, that's just the earliest they got around to his roof.