Lost iPhone passcode

[Captain FIRE]

I can't remember my work iPhone passcode.  Apparently they recently changed the passcode requirements a month ago, so I don't even know if I'm on the new or old requirements (and if new, that might explain why I can't remember it....unfortunately I had my kids climbing on me in the morning so I did not write down my tries then).

Phone will be wiped automatically in 3 more tries. 

Any ways around this? I know part of the passcode, just clearly not all of it, so more tries would help.  My work IT guy is trying to find the contact for the phone people but there's nothing he can do.

[PMG]

https://support.apple.com/en-us/HT204306

Couldn’t you also log into your Apple ID via another device and initiate a backup of your phone before wiping and restoring?

[Captain FIRE]

Tried the apple suggestion unsuccessfully about 5 times :(

So I think the issue on the backup of the phone is that it's corporate policy to wipe it (to avoid confidential information getting out).  I'm not actually sure if they'll let me restore a backup even if I could figure out how to log into another device to do that.

Sad story of a former colleague who gave his phone to friends to watch for him on his wedding day.  They thought it'd be funny to try to break his passcode.  They were not successful and his phone was completely wiped.

[PMG]

Ooooh. Yeah.  I missed the word “work” in your first line. I’ve got no good ideas there but it seems like IT should have had a plan for this when they set it up! 

[Captain FIRE]

Ooooh. Yeah.  I missed the word “work” in your first line. I’ve got no good ideas there but it seems like IT should have had a plan for this when they set it up!

Ironically, my work sent me that exact same link (although they helpfully told me my work was not the type I thought it was, so I needed to follow a different set of turnoff instructions than I was doing).  My phone was apparently not "fully" registered to their portal so they can't do much to reset it.  I got to the update and restore page with iphone, but then nada happened after I thought it was supposed to be uploading/downloading something.  Will try again later tonight - right now, I'm nervous to miss work calls if I try the process again right now.

[reeshau]

How much do you actually have locally on this phone?  If it's a work phone, then wouldn't your email, contacts, etc. also be on your work systems?  (i.e. so you can also access them from your laptop)  Other work information should also reside on their respective servers.  For these cases, a wipe would then require reinstallation and syncing with those data sources.

Of course, anything personal or "unofficial" you have would be lost.

[Captain FIRE]

I did not have much personal information (a few photos I took when I didn't have my personal phone handy that I don't care if I lost).  I DID have work text conversations that I didn't want to lose though.  (My boss has created a toxic environment and although there wasn't much in the conversations with him or others because I try to avoid putting much in texts, I wanted to keep them to have the limited information there in case I needed it.)

Anyways, it's moot now.  I didn't quite realize that the recovery rest would wipe my phone, so I did it before I finished up my tries.  (Which is pretty unfortunate because I DID remember the passcode.)  I thought I needed to do it before I finished the tries, to still be able to do it.  I should have asked IT more questions though I also think they could have been more explicit with their advice.  Ultimately I retained my contacts and photos, which included a screenshot of part of one text conversation.  I just learned a week ago how to take screenshots, and had planned to do a few more.  I lost the rest of the text messages though.

I keep a pretty clean work phone, so all internet use was work related, and I had only downloaded one work related app that I reinstalled.