Totally my opinion:
Any debt over 10% should hit hard and is the equivalent of hair on fire debt - this is horrible and should be eliminated ASAP and prioritized over anything other than bare bones living expenses. So if it was me, I'd stop investing and pay every penny towards the over 10% debts, then likely ease back once I was down to the 10% and under debts to start adding back a small amount towards investments.
If she's maxed her IRA, but has 20% cc debts...(and some of the more savvy investor/numbers folks correct me if I've said anything wrong) I just don't know that I would pull that money back out, even though logically it might make the most sense, because you can't get that back in there once it's gone (which is what bothers me personally). But in her case, if she's got the money in there as a Roth to pay off all of the 10% and above debts I think it may be the best move. NOTE: if it is a traditional IRA (and it probably should be ?) then taking any money out now would be at a 10% penalty (and same for taking growth out of the Roth - Roth contributions can come out penalty free, but not the growth part without paying) - so that would then be a big NO to removing any money from there.
An IRA max per year is $5,500 and with her income she technically should have been able to max it no problems and still pay off her debt unless she's in a high cost of living area, but in that case she's still spending much more than she can afford if she's wracked up over a third of her yearly salary on CC debt.
The big deal after paying all this off is making she she never gets back into this situation again. You can help her now, but unless she's willing to really change everything about how she spends and saves, she's destined to end up in the same shape again. She needs also to really get a handle on how to budget and stop spending money she doesn't have.
Good luck!