Thanks, Vindicated, helps with the re-think. I didn't know about Liz Ryan, will check her out and also take another squizz at AAM.
FF10, I like the "that being said line". It's a nice way to acknowledge the situation and then add thoughts.
sisto, yes, I wondered if that might help smooth the way.
Happier, thanks, it's not a government job but that is good to know for future.