Author Topic: Can Mint import American Express transactions??  (Read 153 times)

EconDiva

  • Pencil Stache
  • ****
  • Posts: 947
Can Mint import American Express transactions??
« on: January 13, 2018, 09:08:25 AM »
I need to add a new card in Mint.com and it's an AmEx card which I've never had before.

It's not connecting and keeps saying I have a message I have to check on my AmEx account/site before linking the account.  No messages in my AmEx account.  I tried the CSR via chat on AmEx's site and they said I won't be able to link it as AmEx "doesn't have a contract with Mint".  A quick 2-3 minute Google search and I'm not seeing much about this.

For the next month or two I'd planned on all purchases going on this card with the exception of a few auto pays already set up on already cards and one or two cards that have been designated for the sole purpose of tracking certain categories of expenses.  I need to be able to see all of my transactions in one place as budgeting has never been a great strength of mine and being able to view everything at one time makes things so much easier for me.

EconDiva

  • Pencil Stache
  • ****
  • Posts: 947
Re: Can Mint import American Express transactions??
« Reply #1 on: January 13, 2018, 09:11:31 AM »
Hmmm....so I just went back to my Homepage on Mint.com and found the following message:

Known Issue: American Express Credit Card (January 12, 2018 @ 7:48 AM PT)

We are currently investigating an issue with American Express Credit Card accounts. Some users are unable to add or refresh their accounts in Mint. We are aware of the issue and are working in fixing it. Please try again later.


^^^So which is true?  What the CSR said about me not being able to link (ever) because there is no contract with AmEx?  Or is there actually a way to link but there is just technical issues going on right now?

brooklynmoney

  • Bristles
  • ***
  • Posts: 347
  • Location: Crooklyn
Re: Can Mint import American Express transactions??
« Reply #2 on: January 13, 2018, 09:15:51 AM »
My Amex transactions show up no problem in Mint in general. Not sure about today.

EconDiva

  • Pencil Stache
  • ****
  • Posts: 947
Re: Can Mint import American Express transactions??
« Reply #3 on: January 18, 2018, 10:43:16 AM »
So Mint IT was never able to fix my issue.

This SUCKS

Who should I use as a budget alternative now?

katsiki

  • Pencil Stache
  • ****
  • Posts: 720
  • Age: 37
  • Location: Louisiana
Re: Can Mint import American Express transactions??
« Reply #4 on: January 18, 2018, 10:48:10 AM »
In my experience, it often takes about two weeks for Mint to resolve connection issues.  I have seen complaints for much longer but never experienced that personally.

Good luck.,..
"There are two ways to get enough. One is to continue to accumulate more and more. The other is to desire less." - G.K. Chesterton

shelbyautumn

  • 5 O'Clock Shadow
  • *
  • Posts: 4
Re: Can Mint import American Express transactions??
« Reply #5 on: January 19, 2018, 03:33:26 PM »
My AmEx transactions were all in Mint this morning. I agree with katsiki - sometimes these things take a couple weeks to clear up.