Author Topic: Ridiculous Things Dealerships Say and Do  (Read 40723 times)

Metric Mouse

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Re: Ridiculous Things Dealerships Say and Do
« Reply #250 on: January 25, 2017, 12:06:40 AM »
So, sure I'm down for a free car wash, and the tech who'd been working on it immediately jumps in and cranks the engine and it just keeps turning and turning and turning and then finally catches. The customer service guy turns to me, and having forgotten about turning the battery on and apparently not relaying the request to the tech, and suggests that I should get my fuel pump replaced.

Heck that probably gets them alot of work each month b/c the average person doesn't know jack about their car. I have an older domestic sedan that behaves the same way. Let the fuel pump run for a few seconds until it switches off (you can hear it) and it fires immediately when I turn the key just like my import car.

Ah the free car wash.  Another story...

Wife's car goes to dealer for recall.  I get the free car wash.  When I get home, I notice the mirrors.  The non-mirror side is -- or was -- a shiny black plastic.  They had blasted them so hard with a power washer as to take the finish off of them.  They now were matte black and looked like a toddler had sanded them unevenly with 80 grit sand paper.  I just shook my head.

When my car went in for a recall (same dealer) I am offered the free car wash.  No thank you, I say.  The last free car wash you gave me ruined the finish on the mirrors.  Okay, they say.  When I go to pick it up, it's washed.  Mirrors on my car are damaged in exactly the same fashion.  This was 6 months or more later.  I can only wildly assume they were blasting the finish off of 25 cars a day for every work day in that 6 months.
I think it would have been pow-wow time with that dealership. And I'm not even very picky with my cars.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #251 on: January 25, 2017, 08:28:53 AM »
They keep the body shop busy that way? yeah I'd keep them busy painting my mirrors at their cost.

I'd probably go through the trouble of removing the mirrors and taking them in so they didn't screw up the rest of the car aka painting the mirrors with the windows down (paint in the interior).

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Re: Ridiculous Things Dealerships Say and Do
« Reply #252 on: January 26, 2017, 12:50:30 PM »
So, sure I'm down for a free car wash, and the tech who'd been working on it immediately jumps in and cranks the engine and it just keeps turning and turning and turning and then finally catches. The customer service guy turns to me, and having forgotten about turning the battery on and apparently not relaying the request to the tech, and suggests that I should get my fuel pump replaced.

Heck that probably gets them alot of work each month b/c the average person doesn't know jack about their car. I have an older domestic sedan that behaves the same way. Let the fuel pump run for a few seconds until it switches off (you can hear it) and it fires immediately when I turn the key just like my import car.

Ah the free car wash.  Another story...

Wife's car goes to dealer for recall.  I get the free car wash.  When I get home, I notice the mirrors.  The non-mirror side is -- or was -- a shiny black plastic.  They had blasted them so hard with a power washer as to take the finish off of them.  They now were matte black and looked like a toddler had sanded them unevenly with 80 grit sand paper.  I just shook my head.

When my car went in for a recall (same dealer) I am offered the free car wash.  No thank you, I say.  The last free car wash you gave me ruined the finish on the mirrors.  Okay, they say.  When I go to pick it up, it's washed.  Mirrors on my car are damaged in exactly the same fashion.  This was 6 months or more later.  I can only wildly assume they were blasting the finish off of 25 cars a day for every work day in that 6 months.

Out of curiosity, what brand of dealer was that?

Pizzabrewer

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Re: Ridiculous Things Dealerships Say and Do
« Reply #253 on: January 26, 2017, 05:23:08 PM »
Save!

gimp

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Re: Ridiculous Things Dealerships Say and Do
« Reply #254 on: January 26, 2017, 05:44:04 PM »
Have I posted here yet how my local dealer promised to reduce my payments by $50/mo if I got a new car?

The only way the math works out, I would get a new car for free and also $50/mo in the mail. That's a deal I would take.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #255 on: January 27, 2017, 07:09:33 AM »
Save!
So....switch from a Honda to a more expensive, blinged-out Honda?

I'd rather look at my local Craigslist/Bookoo for a few-years-old Acura and skip the depreciation cliff.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #256 on: January 27, 2017, 07:36:20 AM »
Don't know about where you live and its been years since I priced out a Honda - but once upon a time - it took several years to get more than a few thousand from a new Honda price here. For a $3K difference, I'll take the new Honda please... I've seen how some people treat their cars... 

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Re: Ridiculous Things Dealerships Say and Do
« Reply #257 on: January 27, 2017, 09:46:25 AM »
So, sure I'm down for a free car wash, and the tech who'd been working on it immediately jumps in and cranks the engine and it just keeps turning and turning and turning and then finally catches. The customer service guy turns to me, and having forgotten about turning the battery on and apparently not relaying the request to the tech, and suggests that I should get my fuel pump replaced.

Heck that probably gets them alot of work each month b/c the average person doesn't know jack about their car. I have an older domestic sedan that behaves the same way. Let the fuel pump run for a few seconds until it switches off (you can hear it) and it fires immediately when I turn the key just like my import car.

Ah the free car wash.  Another story...

Wife's car goes to dealer for recall.  I get the free car wash.  When I get home, I notice the mirrors.  The non-mirror side is -- or was -- a shiny black plastic.  They had blasted them so hard with a power washer as to take the finish off of them.  They now were matte black and looked like a toddler had sanded them unevenly with 80 grit sand paper.  I just shook my head.

When my car went in for a recall (same dealer) I am offered the free car wash.  No thank you, I say.  The last free car wash you gave me ruined the finish on the mirrors.  Okay, they say.  When I go to pick it up, it's washed.  Mirrors on my car are damaged in exactly the same fashion.  This was 6 months or more later.  I can only wildly assume they were blasting the finish off of 25 cars a day for every work day in that 6 months.

Out of curiosity, what brand of dealer was that?

Toyota.

I've had gigantically awful experience with Toyota Dealers over the years.  I like the cars.  The dealers are, bluntly, just assholes.  I've never been treated like that with other dealerships.  There have been a couple of exceptions to the asshole rule... but in both cases, I had to drive out of my way to find them, passing 3 or more asshat dealers along the path.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #258 on: January 27, 2017, 09:54:16 AM »
They keep the body shop busy that way? yeah I'd keep them busy painting my mirrors at their cost.

Dealer talked my wife into having her car detailed.  Whatever they used as a cleaner took the finish right off of the steering wheel.  It was a fight, but we finally got them to replace it.  $1200 airbag steering wheel replacement at whatever their cost is...

They're not allowed to wash my car either after the took a high pressure spray to the back and managed to shoot water through the engine bay louvers and fill the spark plug wells with water...  I was not happy.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #259 on: January 27, 2017, 11:53:06 AM »
Toyota.

I've had gigantically awful experience with Toyota Dealers over the years.  I like the cars.  The dealers are, bluntly, just assholes.  I've never been treated like that with other dealerships.  There have been a couple of exceptions to the asshole rule... but in both cases, I had to drive out of my way to find them, passing 3 or more asshat dealers along the path.
Toyotas practically sell themselves due to their long-term reliability image. After all, Image is EverythingTM. The lot vultures and sales process are there like a maze to make you fight hard to get one, because a Toyota is a rare-breed, and you deserve that unicorn.

The above statement may also apply to any and all automotive dealers representing various manufacturers.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #260 on: January 27, 2017, 12:40:59 PM »
Don't know about where you live and its been years since I priced out a Honda - but once upon a time - it took several years to get more than a few thousand from a new Honda price here. For a $3K difference, I'll take the new Honda please... I've seen how some people treat their cars...

That's why we bought a new Honda Fit 5 years ago. The cost difference between a 3-year-old car with 50K on it vs a new car was 3K. For 3K, I'll take 3 years less wear and tear on the car, y'know? (For 6K, we can discuss... but there is a point where you're not saving money by buying used. Counterintuitive but still true.)

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Re: Ridiculous Things Dealerships Say and Do
« Reply #261 on: January 27, 2017, 01:06:32 PM »
Don't know about where you live and its been years since I priced out a Honda - but once upon a time - it took several years to get more than a few thousand from a new Honda price here. For a $3K difference, I'll take the new Honda please... I've seen how some people treat their cars...

That's why we bought a new Honda Fit 5 years ago. The cost difference between a 3-year-old car with 50K on it vs a new car was 3K. For 3K, I'll take 3 years less wear and tear on the car, y'know? (For 6K, we can discuss... but there is a point where you're not saving money by buying used. Counterintuitive but still true.)

Yup.  It amazes me how many people blindly insist that all new cars are always a terrible idea without any basis at all.  Having basically only bought Hondas, it's almost always financially better to buy new over slightly used.
"If I could get all the money back I ever spent on cars, I'd spend it on cars." - Nick Mason

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Re: Ridiculous Things Dealerships Say and Do
« Reply #262 on: January 27, 2017, 01:51:15 PM »
Don't know about where you live and its been years since I priced out a Honda - but once upon a time - it took several years to get more than a few thousand from a new Honda price here. For a $3K difference, I'll take the new Honda please... I've seen how some people treat their cars...

That's why we bought a new Honda Fit 5 years ago. The cost difference between a 3-year-old car with 50K on it vs a new car was 3K. For 3K, I'll take 3 years less wear and tear on the car, y'know? (For 6K, we can discuss... but there is a point where you're not saving money by buying used. Counterintuitive but still true.)

Yup.  It amazes me how many people blindly insist that all new cars are always a terrible idea without any basis at all.  Having basically only bought Hondas, it's almost always financially better to buy new over slightly used.

Yeah but that's not what MMM advises.  The *youngest* used car you should be looking at is 6 years old.

Chris22

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Re: Ridiculous Things Dealerships Say and Do
« Reply #263 on: January 27, 2017, 02:48:12 PM »
Don't know about where you live and its been years since I priced out a Honda - but once upon a time - it took several years to get more than a few thousand from a new Honda price here. For a $3K difference, I'll take the new Honda please... I've seen how some people treat their cars...

That's why we bought a new Honda Fit 5 years ago. The cost difference between a 3-year-old car with 50K on it vs a new car was 3K. For 3K, I'll take 3 years less wear and tear on the car, y'know? (For 6K, we can discuss... but there is a point where you're not saving money by buying used. Counterintuitive but still true.)

Yup.  It amazes me how many people blindly insist that all new cars are always a terrible idea without any basis at all.  Having basically only bought Hondas, it's almost always financially better to buy new over slightly used.

Yeah but that's not what MMM advises.  The *youngest* used car you should be looking at is 6 years old.

MMM advocates all kinds of goofy shit when it comes to cars, doesn't make it right for all situations. 
"If I could get all the money back I ever spent on cars, I'd spend it on cars." - Nick Mason

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Re: Ridiculous Things Dealerships Say and Do
« Reply #264 on: January 27, 2017, 05:30:36 PM »
Don't know about where you live and its been years since I priced out a Honda - but once upon a time - it took several years to get more than a few thousand from a new Honda price here. For a $3K difference, I'll take the new Honda please... I've seen how some people treat their cars...

That's why we bought a new Honda Fit 5 years ago. The cost difference between a 3-year-old car with 50K on it vs a new car was 3K. For 3K, I'll take 3 years less wear and tear on the car, y'know? (For 6K, we can discuss... but there is a point where you're not saving money by buying used. Counterintuitive but still true.)

Yep, we have been through this a few times, as long term owners of CRVs.  The wife wrecked a three year old one, after a deer tried to tackle it. It had 75K on the ODO and the insurance co. wrote a check for rough 85% of the original purchase price. The car was absolutely destroyed, with the entire 4wd drivetrain pushed backwards a few inches, and fluids leaking from several systems. The insurer sold it for $6800 the same day I signed the title over to the adjuster.  I asked our salesperson about a slightly used replacement and he told me that he would make a much sweeter commission on a used one, but only a fool would pay the kind of money that his dealer was getting for them.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #265 on: January 27, 2017, 06:49:06 PM »
Yup.  It amazes me how many people blindly insist that all new cars are always a terrible idea without any basis at all.  Having basically only bought Hondas, it's almost always financially better to buy new over slightly used.
Yeah but that's not what MMM advises.  The *youngest* used car you should be looking at is 6 years old.

Not anymore. MMM bought a brand new car. It is an electric, though.

http://www.mrmoneymustache.com/2016/10/04/so-i-bought-an-electric-car/
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Metric Mouse

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Re: Ridiculous Things Dealerships Say and Do
« Reply #266 on: January 27, 2017, 06:59:25 PM »
Don't know about where you live and its been years since I priced out a Honda - but once upon a time - it took several years to get more than a few thousand from a new Honda price here. For a $3K difference, I'll take the new Honda please... I've seen how some people treat their cars...

I just priced out a '14 Accord EX with 20K miles on it - they were booking right around 18K.  I think a new one can be purchased for 20 ish. So that still seems to hold true - though buying one off the lot and buying one off a private party could net different results.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #267 on: January 30, 2017, 04:23:21 PM »
Don't know about where you live and its been years since I priced out a Honda - but once upon a time - it took several years to get more than a few thousand from a new Honda price here. For a $3K difference, I'll take the new Honda please... I've seen how some people treat their cars...

I just priced out a '14 Accord EX with 20K miles on it - they were booking right around 18K. I think a new one can be purchased for 20 ish. So that still seems to hold true - though buying one off the lot and buying one off a private party could net different results.

An LX is $22,455 base with a manual transmission. If you want an automatic and 17" wheels, you're at $25,604 with no other options.

gimp

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Re: Ridiculous Things Dealerships Say and Do
« Reply #268 on: January 30, 2017, 05:18:07 PM »
Dealers will be very loathe to sell you a base model manual accord, even if the manufacturer technically offers one for sale. They often straight up refuse, or tell you that if you special order it you can have it in five months at MSRP.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #269 on: January 30, 2017, 05:29:31 PM »
Dealers will be very loathe to sell you a base model manual accord, even if the manufacturer technically offers one for sale. They often straight up refuse, or tell you that if you special order it you can have it in five months at MSRP.

I've gotten the impression that the salesfolk were under some kind of pressure to sell what's on the lot. Nothing quantitative and no direct evidence, just a vibe I picked up last time I was nosing about a dealership. Is it just my imagination?
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Re: Ridiculous Things Dealerships Say and Do
« Reply #270 on: January 30, 2017, 05:42:08 PM »
There are holding costs for dealerships.  Days on lot is a big deal to them.  Sometimes the sales manager will even put more commission on a vehicle that has been around a while. 
It's not about money, it's about mindset

gimp

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Re: Ridiculous Things Dealerships Say and Do
« Reply #271 on: January 30, 2017, 06:28:11 PM »
Dealers will be very loathe to sell you a base model manual accord, even if the manufacturer technically offers one for sale. They often straight up refuse, or tell you that if you special order it you can have it in five months at MSRP.

I've gotten the impression that the salesfolk were under some kind of pressure to sell what's on the lot. Nothing quantitative and no direct evidence, just a vibe I picked up last time I was nosing about a dealership. Is it just my imagination?

Absolutely. They'll sell you a car built to order, but the good incentives/discounts are for cars on a lot. The longer it sits, the more money it eats (taxes, upkeep, and obviously opportunity cost.)

You can sometimes find cars that are a year or even two years old, brand new, on a lot. Like a 2015 model today. You can get serious discounts on one, often cheaper than a used one with miles.

Nice cars sold at nice-car-dealerships are much more likely to be built to spec. You buy a $85k porsche, you can get it optioned to your specification with not a single raised eyebrow. You buy a $22k accord, you take what's on the lot or you call a bunch of dealers before one will actually want to work with you and make things easy. Good news is that if you buy a $22k accord, there aren't a lot of options that matter, so you can probably find exactly what you want on the lot...

Unless it's the most base model they have, which often isn't on any lot, because nobody want to earn $200 selling a $22k accord when they can earn $800 selling a $26k accord. (Numbers mildly made up, but you get it.) Not to mention that buyers of the most base model are far less likely to go for the other addons from which dealers make money.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #272 on: January 30, 2017, 06:35:06 PM »
Base model cars are often just there as an ad car.  Don't sell the ad car!  If you sell the ad car and someone calls to ask if you still have it, you can't say "sure, come on down."  Once the customer is on the lot, it's time for the upsale.  They will sell the ad car, but they are not going to make it a pleasant experience. 
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Re: Ridiculous Things Dealerships Say and Do
« Reply #273 on: January 31, 2017, 12:35:53 AM »
Base model cars are often just there as an ad car.  Don't sell the ad car! If you sell the ad car and someone calls to ask if you still have it, you can't say "sure, come on down."  Once the customer is on the lot, it's time for the upsale.  They will sell the ad car, but they are not going to make it a pleasant experience.

You really think they wouldn't lie to you to get you on to the lot?!?!?!7

Have you read this thread? I drove three hours to buy a car they swore they had in stock and when I got there it was gone, sold a week ago.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #274 on: January 31, 2017, 08:22:16 AM »
Another ridiculous Toyota story.

Many years ago (about 2002 I think) my sister custom ordered a Toyota.  Nothing fancy... just a combination of options and colors.  She puts down a deposit.  Time goes by.  More time.  More time.  They finally call her and have her car.  She goes to pick it up and ... it's missing several of the things she ordered.  Fine, they say, they'll discount it a little.  No, says sister, I want what I ordered.  Then Toyota tells her "There is no such thing as a custom ordered Toyota.  The factory doesn't do that.  They just have a guy sitting at the import dock in Houston that will pick the closest car and send it to them."

I have zero idea if Toyota's statement is true or false.  It's a ridiculous statement either way.
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Metric Mouse

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Re: Ridiculous Things Dealerships Say and Do
« Reply #275 on: January 31, 2017, 08:28:33 AM »
Dealers will be very loathe to sell you a base model manual accord, even if the manufacturer technically offers one for sale. They often straight up refuse, or tell you that if you special order it you can have it in five months at MSRP.

I've gotten the impression that the salesfolk were under some kind of pressure to sell what's on the lot. Nothing quantitative and no direct evidence, just a vibe I picked up last time I was nosing about a dealership. Is it just my imagination?

Absolutely. They'll sell you a car built to order, but the good incentives/discounts are for cars on a lot. The longer it sits, the more money it eats (taxes, upkeep, and obviously opportunity cost.)

You can sometimes find cars that are a year or even two years old, brand new, on a lot. Like a 2015 model today. You can get serious discounts on one, often cheaper than a used one with miles.

Nice cars sold at nice-car-dealerships are much more likely to be built to spec. You buy a $85k porsche, you can get it optioned to your specification with not a single raised eyebrow. You buy a $22k accord, you take what's on the lot or you call a bunch of dealers before one will actually want to work with you and make things easy. Good news is that if you buy a $22k accord, there aren't a lot of options that matter, so you can probably find exactly what you want on the lot...

Unless it's the most base model they have, which often isn't on any lot, because nobody want to earn $200 selling a $22k accord when they can earn $800 selling a $26k accord. (Numbers mildly made up, but you get it.) Not to mention that buyers of the most base model are far less likely to go for the other addons from which dealers make money.

This is not my experience. I had two family members who bought $22K accords, custom ordered from the factory to get the colors and options they wanted. The experience was fantastic and very easy, though they perhaps paid a few dollars more than if they had picked one off the lot that didn't fit their needs and wants as well. And yes, they did have to wait 8 weeks for the car to be built and arrive.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #276 on: January 31, 2017, 08:59:58 AM »
Another ridiculous Toyota story.

Many years ago (about 2002 I think) my sister custom ordered a Toyota.  Nothing fancy... just a combination of options and colors.  She puts down a deposit.  Time goes by.  More time.  More time.  They finally call her and have her car.  She goes to pick it up and ... it's missing several of the things she ordered.  Fine, they say, they'll discount it a little.  No, says sister, I want what I ordered.  Then Toyota tells her "There is no such thing as a custom ordered Toyota.  The factory doesn't do that.  They just have a guy sitting at the import dock in Houston that will pick the closest car and send it to them."

I have zero idea if Toyota's statement is true or false.  It's a ridiculous statement either way.
I call BS. Most Toyotas destined for the North America market are built in the US, including their best selling Camry. If you're ever near Georgetown, KY, go tour it- it's quite something.

Every car that makes its way down the assembly line has a manifest with all the specs attached the the frame. You can literally see the workers put in a V6 in the first car, then switch to a V4 a couple seconds later on the next car that makes it down the line. They don't call it just-in-time manufacturing for nothing.

It's possible that things have changed between 2002 and now, but it's much more likely that the dealer told her whatever they needed to get her off their case.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #277 on: January 31, 2017, 09:02:33 AM »
Another ridiculous Toyota story.

Many years ago (about 2002 I think) my sister custom ordered a Toyota.  Nothing fancy... just a combination of options and colors.  She puts down a deposit.  Time goes by.  More time.  More time.  They finally call her and have her car.  She goes to pick it up and ... it's missing several of the things she ordered.  Fine, they say, they'll discount it a little.  No, says sister, I want what I ordered.  Then Toyota tells her "There is no such thing as a custom ordered Toyota.  The factory doesn't do that.  They just have a guy sitting at the import dock in Houston that will pick the closest car and send it to them."

I have zero idea if Toyota's statement is true or false.  It's a ridiculous statement either way.
I call BS. Most Toyotas destined for the North America market are built in the US, including their best selling Camry. If you're ever near Georgetown, KY, go tour it- it's quite something.

Every car that makes its way down the assembly line has a manifest with all the specs attached the the frame. You can literally see the workers put in a V6 in the first car, then switch to a V4 a couple seconds later on the next car that makes it down the line. They don't call it just-in-time manufacturing for nothing.

It's possible that things have changed between 2002 and now, but it's much more likely that the dealer told her whatever they needed to get her off their case.

This was my thought too.
Some will sell their dreams for small desires
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Get caught in ticking traps
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Re: Ridiculous Things Dealerships Say and Do
« Reply #278 on: January 31, 2017, 09:24:07 AM »
...

I've gotten the impression that the salesfolk were under some kind of pressure to sell what's on the lot. Nothing quantitative and no direct evidence, just a vibe I picked up last time I was nosing about a dealership. Is it just my imagination?

Information from many years ago: they are paying interest on the units on the lot, so not your imagination.  I have used this once, accidentally.  I was paying cash for a new car, and had paid all but $200 so I told them to keep it until I got the money together, which was going to be a while.  As they were paying interest on the whole car, they told me just to take it.

Chris22

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Re: Ridiculous Things Dealerships Say and Do
« Reply #279 on: January 31, 2017, 10:29:41 AM »
Another ridiculous Toyota story.

Many years ago (about 2002 I think) my sister custom ordered a Toyota.  Nothing fancy... just a combination of options and colors.  She puts down a deposit.  Time goes by.  More time.  More time.  They finally call her and have her car.  She goes to pick it up and ... it's missing several of the things she ordered.  Fine, they say, they'll discount it a little.  No, says sister, I want what I ordered.  Then Toyota tells her "There is no such thing as a custom ordered Toyota.  The factory doesn't do that.  They just have a guy sitting at the import dock in Houston that will pick the closest car and send it to them."

I have zero idea if Toyota's statement is true or false.  It's a ridiculous statement either way.
I call BS. Most Toyotas destined for the North America market are built in the US, including their best selling Camry. If you're ever near Georgetown, KY, go tour it- it's quite something.

Every car that makes its way down the assembly line has a manifest with all the specs attached the the frame. You can literally see the workers put in a V6 in the first car, then switch to a V4 a couple seconds later on the next car that makes it down the line. They don't call it just-in-time manufacturing for nothing.

It's possible that things have changed between 2002 and now, but it's much more likely that the dealer told her whatever they needed to get her off their case.

Toyotas in the SE USA are almost all distributed by a single (or maybe there are two) distributors, who are known to engage in a lot of shady, douchy, monopolistic practices like loading every car up with thousands in BS protection packages, etc.  It is entirely possible that they control the market and would not let an individual dealer order a specific car.  Fortunately, there's nothing (aside from annoyance) stopping you from dealing with a dealer outside of the southeast.
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Tasty Pinecones

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Re: Ridiculous Things Dealerships Say and Do
« Reply #280 on: January 31, 2017, 10:48:00 AM »
Dealers will be very loathe to sell you a base model manual accord, even if the manufacturer technically offers one for sale. They often straight up refuse, or tell you that if you special order it you can have it in five months at MSRP.

And THAT is just another reasons to dream about buying directly from the factory. I'd happily take the bus or fly to Illinois and take delivery at the factory door.

Those darn socialists in Europe can do this. Why not us in the "free market USA"? Or - is that another example of what we saay doesn't match what we do here? ;)

Also - for what it is worth, there are V-6 engines and inline-four cylinders. There aren't any V4s sold in the USA right now in cars. They had vibration issues I've read and were only used in a couple of brands in Europe for a short time along time ago. They do sell them here in some motorcycles. I think the Honda ST-series motorcycles is one example.

We do have H4s here - flat four / boxer fours - in Subarus.
« Last Edit: January 31, 2017, 10:53:33 AM by Tasty Pinecones »

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Re: Ridiculous Things Dealerships Say and Do
« Reply #281 on: January 31, 2017, 10:57:28 AM »
We do have H4s here - flat four / boxer fours - in Subarus.
And in the Porsche 718 Boxster/Cayman.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #282 on: January 31, 2017, 11:02:56 AM »
Yep, you're right. They are above my tax bracket so I didn't think of them. ;)

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Re: Ridiculous Things Dealerships Say and Do
« Reply #283 on: January 31, 2017, 12:00:18 PM »
Dealers will be very loathe to sell you a base model manual accord, even if the manufacturer technically offers one for sale. They often straight up refuse, or tell you that if you special order it you can have it in five months at MSRP.

And THAT is just another reasons to dream about buying directly from the factory. I'd happily take the bus or fly to Illinois and take delivery at the factory door.

Those darn socialists in Europe can do this. Why not us in the "free market USA"? Or - is that another example of what we saay doesn't match what we do here? ;

The factory direct thing has roots in old laws designed to keep manufacturers from charging dealers fees to get set up, and then turning around and competing with them.  Right wrong or indifferent, that's where it came from. 

On the ordering thing, that's more of a maker by maker thing.  Some car makers are very happy to receive your spec order, like BMW, Porsche, MB, etc.  Usually higher end ones.  And even certain enthusiast cars, like Mustangs or Camaros or Corvettes, dealers are happy to order those spec'd how you want as well.  It's only the lower end of the market Japanese makers who really don't offer too many combinations anyways, Hondas are basically pick your trim level and pick your color.  And even those makers are probably okay with a special order, but the dealers are too busy selling what they have and what they can easily get to want to screw around with ordering something for you.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #284 on: February 04, 2017, 07:17:57 AM »
Dealers will be very loathe to sell you a base model manual accord, even if the manufacturer technically offers one for sale. They often straight up refuse, or tell you that if you special order it you can have it in five months at MSRP.

I've gotten the impression that the salesfolk were under some kind of pressure to sell what's on the lot. Nothing quantitative and no direct evidence, just a vibe I picked up last time I was nosing about a dealership. Is it just my imagination?

Plus dealerships don't "get to choose" all of the models sent to them.  While I was ordering my Renegade I noticed there were a ton of 2014 Jeep Cheerokee Latitudes on the lot.  FCI sent the the cars with basically if you want these other cars you are taking these as well.  The dealership sold some of them but ended up with at least 25% left when the 2015's came out.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #285 on: February 05, 2017, 01:22:17 PM »
Bought my Yaris 10 years ago this month.  Got this flyer in the mail - front made me think it would be coupons for service.  But nope... Time to buy a new one!

Tasty Pinecones

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Re: Ridiculous Things Dealerships Say and Do
« Reply #286 on: February 06, 2017, 08:10:10 AM »
Local dealership has taken over a massive fenced off parking lot to park their overstock. Always makes me wonder if the car manufacturer needs to scale back production aka the economy is slowing or they have run through all the potential customers who want a car payment. Smallish town.

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Re: Ridiculous Things Dealerships Say and Do
« Reply #287 on: February 06, 2017, 08:13:12 AM »
Local dealership has taken over a massive fenced off parking lot to park their overstock. Always makes me wonder if the car manufacturer needs to scale back production aka the economy is slowing or they have run through all the potential customers who want a car payment. Smallish town.
I see ads on these forums, at the bottom, advertising a new Civic for $5+change a day, or an Accord for $7+change. I have both cars, but somehow the ads are almost always en Espanol. Que?
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Re: Ridiculous Things Dealerships Say and Do
« Reply #288 on: February 10, 2017, 07:10:46 PM »
Wow a new car for just $7!

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Re: Ridiculous Things Dealerships Say and Do
« Reply #289 on: February 10, 2017, 07:14:16 PM »
Wow a new car for just $7!
Not bad. Would allow one to keep the rest of their 'stache invested for another month.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #290 on: February 10, 2017, 07:37:58 PM »
Here's a dumb question: Could you buy a car from a dealership with your credit card? Airline miles....

Probably not, huh? Yeah, dumb question.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #291 on: February 10, 2017, 07:46:35 PM »
Here's a dumb question: Could you buy a car from a dealership with your credit card? Airline miles....

Probably not, huh? Yeah, dumb question.
You could probably put a downpayment on your car with one. Would depend upon the dealership. Unless your credit limit is high enough to cover the whole cost of a car?
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Re: Ridiculous Things Dealerships Say and Do
« Reply #292 on: February 10, 2017, 08:29:30 PM »
Here's a dumb question: Could you buy a car from a dealership with your credit card? Airline miles....

Probably not, huh? Yeah, dumb question.
You could probably put a downpayment on your car with one. Would depend upon the dealership. Unless your credit limit is high enough to cover the whole cost of a car?

High credit limit + Inexpensive car = Yes
I have done it.  However, it is usually going to be a better deal to buy from a private party instead of a dealership.  I'm not sure if airline miles would make up the difference, but I am not a traveler.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #293 on: February 10, 2017, 09:42:09 PM »
Here's a dumb question: Could you buy a car from a dealership with your credit card? Airline miles....

Probably not, huh? Yeah, dumb question.
You could probably put a downpayment on your car with one. Would depend upon the dealership. Unless your credit limit is high enough to cover the whole cost of a car?

High credit limit + Inexpensive car = Yes
I have done it.  However, it is usually going to be a better deal to buy from a private party instead of a dealership.  I'm not sure if airline miles would make up the difference, but I am not a traveler.

When we bought our new car from a dealer they allowed us to put up to $3,000 on a credit card as a down payment. On the other hand, I tried to pay for a car worth ~$4,000-5,000 at a used car dealership with a credit card and they were really reluctant to take it at all. Paid with check instead for that one.

AlanStache

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Re: Ridiculous Things Dealerships Say and Do
« Reply #294 on: February 11, 2017, 12:45:03 PM »
My first car was paid for in part by CC, was paid off in a few months and had a low rate.  Broke college kid did not have the other 2k but had income and getting a loan for that little would have had fees.  Not a great move but probably not my worst.

Today in the US retailors can add a special fee to cover CC fees they have to pay.  My roofer would have charge 3-4% more to use a CC vs a dead tree check.  So a car dealer might take a CC but they are going to get an extra pound of flesh to cover the added costs.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #295 on: February 11, 2017, 07:35:41 PM »
Here's a dumb question: Could you buy a car from a dealership with your credit card? Airline miles....

Probably not, huh? Yeah, dumb question.

It is likely to hurt your position haggling over the price.  The dealer is going to have to pay a fee to Mastercard/Visa of a few percent.  They're going to get that back from you.  The question then is if the airline miles are worth the markup.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #296 on: February 12, 2017, 09:16:24 AM »
When I bought my LEAF, I negotiated the price, we got to an agreement there and then they asked how much I wanted to put down for a deposit. I answered "Anywhere between 3K and 30K on this card, please." They were only willing to do $3K (but did it at no surcharge to me, so I got the $45 (1.5%) cash back on it).

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Re: Ridiculous Things Dealerships Say and Do
« Reply #297 on: February 12, 2017, 10:18:43 AM »
Fascinating. I have never bought a car at a dealership; we always go the craigslist car under 5k route and pay cash. But I'm in the process of improving my travel hacking game and the thought of a couple grand on a credit card makes me salivate a little.
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Re: Ridiculous Things Dealerships Say and Do
« Reply #298 on: February 12, 2017, 11:58:43 AM »
Buying a car at a dealership instead of craigslist for the points has got to be the best example of stepping over a $10 bill to pickup a nickel that I've ever heard! :)

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Re: Ridiculous Things Dealerships Say and Do
« Reply #299 on: February 12, 2017, 02:11:20 PM »
Another ridiculous Toyota story.

Many years ago (about 2002 I think) my sister custom ordered a Toyota.  Nothing fancy... just a combination of options and colors.  She puts down a deposit.  Time goes by.  More time.  More time.  They finally call her and have her car.  She goes to pick it up and ... it's missing several of the things she ordered.  Fine, they say, they'll discount it a little.  No, says sister, I want what I ordered.  Then Toyota tells her "There is no such thing as a custom ordered Toyota.  The factory doesn't do that.  They just have a guy sitting at the import dock in Houston that will pick the closest car and send it to them."

I have zero idea if Toyota's statement is true or false.  It's a ridiculous statement either way.

As I understand it, this is why you should insist on putting a down payment on a document with a specific vehicle VIN listed. That VIN corresponds with all the options that aren't installed at the dealership (like remote starter upgrades, etc). If they deliver you a vehicle with a different set of features, it will have a different VIN, and you should receive your money back if they can't get you exactly what you ordered.