After absorbing (and trying to live) the Mustachian way of life, I was a little shocked the other day when I called AT&T to try and think of ways to get my cell phone bill down. I have a lot of extra "rollover" minutes that never get used and I thought maybe I could shift to a super-cheap plan and use up the extra minutes. (you know the answer)
When I asked the assistant on the phone how I can best use these minutes to reduce my phone bill, she suggested that I wasn't making enough calls. I tried again and she said again that I can't change the phone bill. Finally, she said, well, if you really want to save them, you should just make a lot more calls.
Clearly she didn't understand the question.